Returns
Returns Policy - Vitagether
At Vitagether, we are committed to providing our customers with high-quality health supplements. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns process to ensure you have a positive shopping experience.
Return Eligibility: To be eligible for a return, your item must be:
· Unopened and in its original packaging.
· Returned within 30 days of your purchase date.
· Purchased directly from our Vitagether website.
How to Return:
1. Contact our customer support team at VitagetherOfficial@gmail.com to initiate the return process.
2. Provide your order number and a brief explanation of why you wish to return the product.
3. Once your return request is approved, we will provide you with a return authorization number and instructions for sending the product back.
Return Shipping: You will be responsible for the return shipping costs, unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping service to ensure your return is safely delivered.
Refunds: Once we receive and inspect your returned product, we will notify you of the status of your refund. If your return is approved, your refund will be processed to the original payment method, usually within 5-7 business days.
Non-Returnable Items: Certain items, such as opened supplements or perishable products, are not eligible for return due to health and safety regulations. Please ensure the product is in its original, unopened condition when initiating a return.
Exchanges: We do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order on our website.
Damaged or Defective Items: If your product arrives damaged or defective, please contact our customer support team immediately. We will arrange for a replacement or a full refund, as appropriate.
If you have any questions or need assistance with your return, please don't hesitate to contact our customer support team at VitagetherOfficial@gmail.com. We’re here to help!